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Frequently Asked Questions
- What are your signs made out of?
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All of our signs are made with high quality acrylic and LED lights.
- Do you make custom signs?
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The best way to keep our products affordable is by having standardized designs across our website, so unfortunately we can't offer custom orders. But if you have an idea for a sign we should stock, we'd love to hear it
- How often do you launch new designs?
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We're always adding new designs into our collection and if you'd like to stay updated be sure to join our mailing list.
- I need more information about a product, how do I get help?
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We're always happy to answer any questions! Please either submit your question via the contact form here or use the chat icon in the bottom right hand corner to message us.
- How much does shipping cost?
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You know that feeling when you find a product you like, and then you get hit with a massive shipping fee? We hate it too.
All orders include free 3 - 5 day shipping anywhere in the US. - My order hasn't arrived, what do I do?
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We're so sorry about that! Please send us a message with this form and we'll respond within 24 hours.
- How do I track my delivery?
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You can find a tracking number for your delivery in the confirmation email that you were sent just after placing the order.
- What is your return policy?
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We are happy to process refunds for any orders. In order to start a return, you must contact us within 14 days of placing your order. Please go to the Contact Us section and submit the form with your order number, stating you'd like to return your product, and a member of our team will be in touch.
- Which payment methods do you accept?
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We accept all major credit cards, Google Pay, Apply Pay, Meta Pay and PayPal.
- Are payments secure?
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Yes, we only use the must trusted payment gateways available and never compromise on security.